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ChatBots

Artificial + Human Intelligence = Exceptional Support!

Be where your customers are

Web, Mobile, WhatsApp, LINE, FB Messenger, Apple Business Chat, and more!

Future-proof your customer service with chatbots

Build a bot to answer customer questions. Build one to execute actions based on triggers. Build one to auto-update customer data. Or build a bot that can do all of this!.

Delight, not just deflect

Build bots that can detect intent, define its conversations using the powerful no-code builder. Setup flows to guide your customers through a step-by-step troubleshooting process to fully resolve their concerns.

Chatbot
Chatbot

All your apps, in the mix

Set up APIs for your bot to trigger while in-conversation with customers. Your bot can fetch and push data to any of your 3rd party applications and internal systems to improve resolution rates.

Make your bot polyglot

Upload scripts of your bot conversations in any language so your bot can speak in your customers’ preferred language!

ChatBot
Chatbot

Retain your brand's identity

Own the look and feel of your chatbot widget so it reflects your brand values. Customize the shape, color, size, and everything about your widget with our simple CSS editor.

Measure and optimize

Measure your bot’s performance and optimize its flows for higher efficiency. Create reports with attributes and visualizations of your choice to suit your business requirements

ChatBot

We've given chatbots a whole new spin

You don't have to take our word for it, try it yourself!

Some Features

Artificial + Human Intelligence = Exceptional Support!

01

Small talk

Engage your customers by responding to small talk instead of scripted robotic answers.

02

Reduced handle times

With real-time resolutions, intelligent automation, and contextual agent handovers, you can significantly reduce your Average Handle Time.

03

Automate resolutions

Save time for your customers and agents by having your bot automate resolutions.

04

Optimized support

Save money and reduce support staffing costs by front-lining your bots to take care of most of your customers’ repetitive questions.